For Visitors

Patient Mail

Cards, letters and flowers will arrive faster if they are addressed as follows:

Patient's Name
Room Number
Research Psychiatric Center
2323 East 63rd Street
Kansas City, MO 64130

Visiting Hours & Policies

We hope that you are able to visit your loved one during their hospital stay. Thank you in advance to adhering to the posted policies. If you can not visit during the designated visiting hours, please make special arrangements through the nurse manager or physician. State and federal laws protect the privacy of all patients. Thank you for respecting the privacy and confidentiality of all patients in the hospital. There are some restrictions on the items that patients and visitors may bring. Please ask the nurse before leaving any items with the patient or in the patient care area

Adult & Intensive Treatment Unit (ITU)
Only two visitors at a time please.
Daily (including weekends and holidays)  6:30 p.m. to 8 p.m.

Adolescent Program (ages 12-18 years)
Only two visitors at a time; parents and immediate family only please.
Monday through Friday:  6:30 p.m. to 7:30 p.m.
Saturday & Sunday:  4 p.m. to 5 p.m.

Senior Adult Program
Daily:  5 pm to 6:30 pm

In order to maintain the confidentiality and security of the facility, visitors will be required to have the 4-digit "Confidentiality Number" of the person you are visiting. You must be given this number by the patient or guardian. Without this number, you will not be allowed access. Thank you for respecting the privacy and confidentiality procedures of the hospital.

Questions or concerns should be directed to the Facility Privacy Official by calling the main hospital number (816) 444-8161.

Requesting Patient Information

Patient, parent or legal guardian may request copies of medical records by filling out this release of information and either faxing or mailing it to the appropriate location:

Research Psychiatric Center
2323 East 63rd Street
Kansas City, MO 64130
(816) 444-8161
Fax: (816) 333-4495
Authorization for Release of Protected Health Information (PHI)

CareNET Outpatient Clinic
4731 S. Cochise Drive, Suite 114
Independence, Missouri 64055
Phone: (816) 373-6400
Fax: (816) 373-5714
Authorization for Release of Protected Health Information (PHI)

Mill Creek Outpatient Services at Research Medical Center
6420 Prospect Ave, Ste T205
Kansas City, MO 64132
(816) 361-3535

An authorization to release a copy of a patients’ medical record must be completed with the patient’s name and date of birth.  The authorization must be signed by the patient (if the patient is 18 years or older), parent or legal guardian (legal documents must accompany the request) and must be dated within ninety (90) days of receipt.  Authorizations will expire in 90 days unless otherwise specified.  Once a valid authorization is received, we will respond to your request within 30 days.

Information Descriptions
Complete Record - Includes EVERY piece of documentation in the record
Pertinent Information - Includes the following elements:  Face Sheet, Discharge Plan/Summary, Psychiatric Evaluation, History & Physical and/or Consultation
Visit History - Includes a list of visits to Research Psychiatric Center or one of its clinics.
Specific Information - Includes specific information as requested.

Copy Charges for Patient Information
In Missouri, there is a $17.77 handling fee, plus $0.42 per page.  Missouri charges are Missouri House Bill 1427 and Missouri Law 191.227 and 191.233, RSMO.  As a courtesy, there is no charge for the first 10 pages.

In Kansas, there is a $15.00 handling fee, plus $0.50 per page for the first 250 pages and $0.35 for additional pages.  Kansas charges are based on Kansas Statue No. 65-4971.

Payment
A statement will be sent to you by Smart Document Solutions and payment must be made to them as specified on their invoice with the exception of records requested from Mill Creek Outpatient Services in which you will receive an invoice from that clinic and payment is to be submitted directly to them.